Terms and conditions

Terms and Conditions of Loft Health & Beauty

1. General Provisions
These terms and conditions define the rules for using the online store at www.loft-beauty.co.uk, operated by Loft Health & Beauty.

Company address: Loft Health & Beauty, 2a Mill Square, Raceview Mill, Broughshane BT42 4JJ.

Contact: loft-beauty@outlook.com, +447564546531.

2. Definitions
Online Store: the website available at www.loft-beauty.co.uk, operated by Loft Health & Beauty.

Customer: any individual or legal entity making purchases in the online store or at the physical store location.

3. Orders
Orders can be placed online 24/7 or in-store during opening hours.

To place an order, acceptance of these terms and conditions is required.

4. Payments and Prices
All prices listed in the store are inclusive of VAT.

Available payment methods: credit/debit cards, PayPal, Klarna and bank transfer.

5. Right to Withdraw
Customers have the right to withdraw from the contract within 14 days of receiving the goods, in accordance with the Consumer Contracts Regulations 2013.

6. Complaints and Returns
Complaints can be submitted via email at loft-beauty@outlook.com. The full complaints procedure can be found on our website.

7. Delivery
Orders are processed and delivered within 3 to 5 business days in the UK. International delivery times may vary.